Simplify
The more complex a struct ure or process is the higher liability there is for problems.
We tend to gravitate towards building complex processes because these stroke our egos.
The consultant who implements a complex employee review process for a business feels important and validates his or her value to the organization because if it was easy to do this why would they have needed to hire a consultant?
Don’t chastise easy. Don’t criticize simple.
Build, celebrate, and reinforce systems that work.
